Customer Story: A Cozy Basement Retreat in Massachusetts

At Ambient, we love seeing how our customers transform their spaces using our flooring. Today, we’re excited to share our Anne’s story about their basement renovation—a project that turned an ordinary space into a warm and inviting retreat, perfect for their home, using our Brushed Linen XtraWide Engineered Bamboo Flooring.

When they set out to finish their basement, they had a clear vision: a beautiful, comfortable space with a floor that would be compatible with their radiant floor heating system. Having already installed Ambient flooring throughout the rest of their home, they knew exactly where to turn for a flooring solution that combined stunning aesthetics, durability, and heat compatibility.

Read on to hear about their experience in their own words!


Q: What was the goal of your project? What problem did our products help you solve?

A: “We were finishing our basement and wanted a floor that would make the space feel warm and inviting while working well with our radiant floor heating system. We had already installed Ambient flooring in the rest of our home and absolutely loved it, so choosing it again was an easy decision. The look and durability were exactly what we wanted, and we were constantly getting compliments. Best of all, it works perfectly over our radiant heating, keeping our basement cozy and comfortable year-round.”

 

Q: What did you enjoy most about this project and working with Ambient?

A: “The value for money was outstanding, and finding a flooring option that worked so well with radiant heat was a huge win. Many flooring products aren’t suited for this, but Ambient delivered exactly what we needed. On top of that, the customer service team provided fantastic guidance, helping us through the installation process to ensure we got the best results.”

Q: What were your main criteria when selecting your flooring? Are you happy with the final result?

A: “We had a few must-haves: a clean, stunning look to brighten up our basement, fast delivery, easy maintenance, and compatibility with our heating system. Ambient flooring checked all those boxes. The entire experience—from selecting the flooring to installation—was smooth, and the final result exceeded our expectations. We love our floors!”

Q: Any advice for others considering a similar project?

A: “Be clear on what you want from your flooring—whether it’s durability, aesthetics, or heat compatibility. And trust the experts! The guidance we received made everything stress-free, and we’re thrilled with the outcome. If you’re considering flooring that looks amazing and works over radiant heating, we highly recommend Ambient!”

Thinking about upgrading your home with beautiful, durable flooring? Let us help bring your vision to life!

📸 Have an Ambient flooring story to share? We’d love to feature you! Send us a message!

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